It is designed to protect valuables in the event of a house fire as well as keep items secure. Glad it worked as i wasn’t too excited about taking my grinder to it with hundreds of rounds of live ammo inside. ONCE YOU HAVE THE DOOR OPEN, ALL YOU HAVE TO DO IS GREASE THE GEARS. Gee, how could I have misplaced it. I learned this the hard way after my wife tried to get in the safe and inadvertantly pressed in the manual lock button!! I just did this last night and works fine now. I tried beating it about with my rubber mallet to no avail. This is exactly my problem with my Sentry safe. (No cure to which I’d care to trust my goodies.) After I replaced the incredibly lame and flimsy battery pack with a 9v battery, it opened like a champ. Opening sentry safe with a paper clip Yes, you heard it right. Then i decided to give the batteries a try as if the battery is low, the motor might not have enough power. The cover is still popping out loose with wires hanging out with the battery pack. I hope this helps other people with similar problem! Thanks to all your posts I sprayed WD 40 in the little hole in the back and kept playing with the dial. Surprise click and open” I changed the batteries and I still couldn’t turn the handle. The light was on the display pad indicating batteries were low, so I changed the batteries. So, if you need to whack your safe, you can see that the upper right (as you’re facing it) would be the place to smack. This one was less than 3 years old. While there are many different models of safes, they all use either an I reset the top right link to somewhere between the 2 arrows. I guess it just depends on how much you want to spend. Found that the door mechanism wouldn’t work so pried off the inside door panel carefully and found that they had apparently forced the mechanism against the solenoid to open door. I was able to see the actuator sticking however, it was not the problem, atleast for my safe It seems that the issue was a tension clip that lets the safe handle stay in the locked position. I read this thread about a year ago and when the mallet didn’t work I just forgot about. 2. It is a little fiddly – you need to take the plastic wheel off (remove a spring clip), and make sure that the lock parts line up when you put it on again (3 of them have arrows to help you – the fourth doesn’t but its pretty obvious). Keep a record of visitors to your business venue and support contact tracing. I’m also re-assured knowing that if i ever lose the keys, i can potentially crack it open pretty quickly. If you don’t lock your safe with the key as well, anybody can simply kick the handle down and open your safe. I removed the back cover, Pulled off the retaining clip on the gear. View Videos Sign up for updates from SentrySafe Subscribe *Only customers in the U.S. will receive these emails from SentrySafe. I’m looking t0 purchase a safe, one that has a manual key override should the electronics fail. If I had to do this all over again and purchased a new safe I would mount it only slightly off the floor with something strong and spray the inside of the door and lugs with a silicon that would not hurt the things you put in the safe. The bottom line is these are complete garbage. I belted the day-lights out of it with a rubber mallet and got no satisfaction. To unlock the door 10 11 English Using Auxiliary Remote Battery Pack Reprogramming the Safe Lock After Override Use 1 … Fire, flood, sure. I don’t have the combination but i do have the key lock. You can recover a code that you registered with Sentry on its site or … It was not opening as others described above. I knew when I bought my Sentry that the whole idea of relying on something either electronic.or. An analysis of the way our safe (CSW 3813) worked led me to this conclusion. The photo posted by Russell Wright allowed me to punch a hole right where the solenoid was located, knock it out of the way and open the door. I have not opened the safe in 7 years and can't remember the code. I had the exact problem above where I could put in the right combination, get a green light, and the handle wouldn’t move. Sentry safe model # EF3428E the handle will only open when the key is inserted and the code punched. Tried the rubber mallet etc but didnt work. I decided to open it and first had to remember the combo. Adam said I just came here to say that after whacking the safe for almost an hour with a mallet to no avail, the 9V battery method finally worked. Keywords: Can’t open Sentry safe Sentry safe won’t open Sentry safe stuck closed. When pulling apart the rods and gear to straighten out everything a little black piece of plastic with a spring popped out of the gear area and I cannot find where it goes or what it does. After punching in “any code”, I would get six beeps, and the red light would blink six times as well. But if you take these precautions when you first get it I think for the money its a decent unit. If your diplay is showing 'E', this can indicate there has been an error in the code you have entered, the batteries are low and need to be changed, or the swipeable card, if that's what you're using, has been damaged in some way and the magnetic strip is scratched or otherwise not being read. If the manual key lock button is pressed in – e.g., locked – the unit is manually locked. Over 1M developers and 60K organizations already ship better software faster with Sentry. Nicko said Hi, I had the misfortune of buying a Sentry Safe Model OA3807. They should be ashamed to make products like this, and I am in on that class action suit one poster was talking about. Sentry's application monitoring platform helps every developer diagnose, fix, and optimize the performance of their code. The circuit board contained a voltage regulator, diodes, resistors and a transistor (surface mounted). photos in your safe, we recommend putting them in an air-tight container, prior to placing them in the safe for storage. I’ve had my Sentry safe for about 10 years and never had a problem. I returned from holidays to a dead keypad on my OA5835; I tried the name brand new battery tip and also tried a 9v battery but no luck. Nope The solenoid on the OA3810 is apparently on the upper right corner – getting physical. I ran into the sticking mechanism issue, found your solution, have kept the safe OPEN for the last few YEARS while I curse Sentry and neglect checking out the mechanism. The drawer locks into the grooves and the top locks when you turn the key. I hope this helps someone and saves them breaking in with a crow-bar (this was not fun). The inside of the safe and items inside had a slight amount of moisture that I detected and thinking back a couple of months ago I realized it was due to a flood to the area the safe is mounted in. Though to be honest, having watched videos all over YouTube on how easy it is to crack a safe “if you’ve lost your key,” I’m not sure I’d trust it against determined thieves. We called a locksmith and he referred us to this site. Then a bit of prying with my flat shovel, maybe 5 minutes, exposing the back wall of the inner plastic. The unlock symbol does not appear and the handle doesn’t move. I don't need the other two, so I'll sell them for just $6 each to the first two folks to contact me mark@irregardless.net. I hit the safe door with the back of my fist a couple of times from the outside right where the photo shows the solenoid to be located. I don’t think I would buy another one. Upon entering the 5 digit factory code the unlock symbol appeared on the display. You have entered an invalid code or user pin. Who makes junk like this where the owner can’t get in?? For whatever reason, I decided later in the evening to just.try. This makes sense — the 4 AA batteries put out 6V. The items aren’t eligible. I called for support and found they had a high volume of calls (no s&!t). Anyone know the default combo for the S3877? Richard said Same problem here with the A3867, RESOLVED. The final impetus to do this was the clarity of your picture, again. Nothing worked. But again, here it is, 2014, and this morning, it took me all of 15 minutes to Dremel the plastic back off, to find EXACTLY your picture. ïÉe“o0Ùº¬v« ë¹ÍÉor¾Ù¤%2"R¨@‹�*!½�–?H"²¢ş‘Z¨T(IA(#tP$HZaT*Ùplh.ãUFóºııäÓ¢Ê%_İ3Úy2YóÑêÓüú6Í�enUV�Îóeñ¸¸Ê—8)îŠÅt�]å•3MEµW. "Red (Error) LED + three beeps indicates one. Delay Mode 1. Unfortunately the rubber mallet solution didn’t work in my case and had to resort to violence. When i put the pass-code on my Sentry Safe the handle will remain locked and I have to hit it with a hammer to get it to disengage. Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Sentry Safe products. After putting the keypad back on from changing the batteries, my code won’t open the safe. I’ve had this safe about two years. Then I stumbled upon this tread, hunted down the ole rubber mallet, gave it a good whack, just below the handle, entered the code and VOILA!!!! David Salsman said Thanks for all the info! Cutomer service offered us 15% off on a new one. This keeps the safe from both locking and sometimes unlocking, and this is what hitting the safe with a hammer actually loosens. If you lost your SentrySafe's key or code, there are a few ways to pick the lock. Twenty (20) seconds later I had it open, with very little effort. I asked ‘Sentry Safe’ for support; I wanted to drive the solenoid directly; they said get a lock smith. I sprayed anything that had movement. The dial was tight. This is not very clear in the owners manual. Though I am very leery about a future lock out, not being able to get to titles, certificates and cash when needed can cause a heart attack. The inner locking mechanism of the door failed dramatically. Manual For Sentry Safe S3877 Default Code. After reading this thread and discovering how poorly designed the door mechanism for this safe is, even if it hadn’t malfunctioned I would have ditched mine as a future problem anyway. Note the circuit (on back of solenoid) gets hot doing this so don’t leave the connection for too long (maybe 20 to 30 secs); while the wires are connected to 6V (as described) the solenoid may operate or you may need to use the rubber mallet if it is stuck. Get step-by-step guidance Get the help you need for setting up SafeEntry for your Then it might interest you---even shock you, some might say---to know that some models can be opened in less than five seconds. I should also have looked a bit harder since the door would not engage/lock properly due to mechanical issues. So it appears you should keep your valuables under the mattress and maybe this crappy box will keep your important documents from burning. MINES IS OPENING SMOOTHLY NOW AFTER I GREASED THE GEAR. I put in new batteries and no matter how much I pound on it with a rubber mallot it still refuses to open. Nothing but the finest materials and reliability!! After two passes through the process, I felt the lever go down a little and on the next tap and press, it went all the way down. After a while I gave up, pounded it back into the unlocked position and just shut the door, deciding I’d be returning it to Costco for a refund and I’d just store my documents in my husband’s far-more-reliable Liberty gun safe. Looking at the actuator placement, i can see why it sticks – the handle on the outside is quite heavy and if it is down even slightly, it will cause part of the lock mechanism to sit against the actuator, which causes the solenoid to work harder (or not work). Elk Around said I have a Sentry Safe model AO3817 with an electronic lock and a key lock. Passcode will have to be re-programmed. I opted to be called back in the order my call was received and my wife got a rep sooner when she called 30 minutes later on her phone. The Sentry A5781 safe features an electronic lock. Gary said I have gone through the mallet routine and lubing the mechanism and had a new keypad sent to me in 2013 when it failed. Since this safe can only be opened with an electronic code, this is a BAD situation! If the code is punched by itself, the handle won't open Sentry Home... | Posted on Aug 20, 2019 Be the It slips in the crack between body and door very nicely. Said My Sentry safe has to 17 years old and it hasn’t been open for nearly 8. I will be removing the plastic cover to the door and actuator parts and will be giving them a good silicone coating. Never ever again would I buy a safe from Sentry. Receiver Adapter-7020500 22 … My safe’s actuator was trying to work. 250.00 down the drain. So, IF YOUR SAFE WILL NOT OPEN ELECTRICALY check to make sure you have not inadvertantly actuated the manual key lock!! Allen said I had two sentry safes lock me out in the same week. Now it’s giving me problems again. A power drill, chisel, hammer and 10 minutes of elbow grease had the door open with no damage to the safe’s contents. Then check it out: You will need – 2 paper clips. After reading the replies here and banging on the thing laying on every side but the front with a rubber mallet for 2 weeks I decided to replace the batteries. So did the Rare Earth magnet I ordered, trying to get the solenoid to move. Thank you guys so much for this post. Should’ve taken care of this a long time ago. I WISH I CAN PUT A FEW PICS UP HERE, BUT IF YOU NEED IT, HIT ME UP AND I CAN SEND THEM TO YOU. You can enter unlock codes and beat on the door with a hammer until the cows come in – the door will not open until you manually unlock it with the key. You can always go here to … How? From the front it was apparent that the battery seemed to be quite low, but the keypad still worked. I could hear the actuator trying to work each time I entered the code. THEIR IS NO ALTERNATIVE OF KEY OPENING . After trying several times and changing the batteries and double checking all the wire connections I went surfing to find a solution as to why the handle would not go down allowing for the door to open. John martin said Thanks for the mallet tip – works a charm. After waiting and then being told to call the techs they informed me they no longer carry the key pad and I should call a locksmith to break into my safe!!! Bcdaytonaboy said Bought a Sentry OA5848 Electronic safe that was missing key. The metal plunger for the actuator was rusted and the spring not near strong enough to overcome the built up rust. 2010-07-10 Update So my son purchased a Sentry safe today and I warned him about the sticking problem. When I … Thank you for the suggestion of the mallet, but since I am not well equipped in the house I used a hammer and tapped lightly. Create your own unique website with customizable templates. I don’t have a rubber mallet, so I wrapped a kitchen cloth around a small picture mounting hammer (little 3oz) and taped-it. Well for the code, check the owners manual front page or rear page, normally dealerships place the codes in there for you if you are buying the car from one, if you dont have any luck there google the company that makes the radio, and let them know you just bought a car that has that radio in it, give them the serial number, a lot of times they have a generic code that they can give you to unlock it. Check these codes. You just push the 5 metal locking pins inward and you can pull the plastic off.? Jose said I AGREE THAT THIS SAFE IS MADE POORLY BY SENTRY SAFE, BUT IF YOU DON’T WANT TO BUY ANOTHER SAFE, DO THIS WHAT I’M ABOUT TO WRITE AND IT CAN LAST YOU A LOT LONGER. (Sentry Safe Locking Drawer 913). I am not a skilled tinkerer but was able to follow and complete the solenoid swap. It wouldn’t open either. 3. “lift the handle towards the 10 o’clock position and punch in the code. Tapping it with a mallet failed,beating it everywhere failed. Anyone else have this type of problem with the err code one even though you’re using the right code? I got out the power tools, took one last look at the picture at the top of the forum to figure out where to cut or drill to disable the solenoid, punched in the combo a couple more times, beat the effin door a couple more times for good measure. I could get the electronic display to show unlocked, but the safe would not open. Needle nose pliers. I think it would be good to spray it every 6 months to keep from having anything like this happening again. I just had it in my hands when I purchased the safe 10 years ago!!! After another week of smacking it I looked at the batteries again. IT’S A LOT MORE THINNER SO LESS CHANCE OF BREAKING IT. I was relieved when it finally opened. All you need is a Rubber Mallet (or a hard fist), some WD-40 and a screwdriver. This is a secondary locking feature not an override key. Glad if this will help you fix yours if you encounter the same problem. My combo was good and the key unlocked the door, however even after beating on the door with a mallet and spaying the gap with penetrating oil, it still it would not open. Now would one blame me for being nervous about this safe not opening again, as you and I are here on this site for the same reason!! If your safe has a digital lock with a number keypad, you can pick it in seconds with little effort.https://www Register for SafeEntry now and help fight Covid-19 in Singapore. I guess if this safe is ever involved in a fire it will open automatically as all the parts melt! Thanks for the help, folks. Still not sure how to close up the battery compartment/keypad as we follow instructions to twist it anticlockwise from 2pm to 12 noon position. The interior is all covered up by plastic case joined to the door. The actuator made a nice “thunk” sound and the door opened. Basically the same issue as everyone else, but mine had the actuator stuck in the open position. Sentry Safe Shop promo codes can only be used once, so if you’ve ever used the code in the past then it won’t work again. It took a while to figure this out ( we haven’t pushed that button in for five years) after finding the key. I have a Sentry Safe that I purchased from Sam’s a year or two ago (too lazy to look it up). Karen Alvstad said We had this problem this week. After writing/reading “solenoid” so many times, and ready to junk the whole thing, I thought I’d give fresh batteries a shot — the ones I’d put in last time were not name-brand, though they were fresh/bought. View recent Sentry Safe questions, problems, & answers. Favorite Answer. Note: if you simply remove the actuator – it’s literally a single screw – you have a functional fire safe that works with key only (the keypad becomes useless decoration). Anyway I beat the crap downward on the handle on both safes they it opened right up. NOTE: Sentry Group will not be responsible for any damage or loss of items placed in … THIS IS THE FIRST TIME THAT I AM DOING THIS, BUT I THOUGHT I HAD TO SHARE THIS INFORMATION TO EVERYONE. I looked at the arrows before taking apart, but should have noted the top-right gear link since there are two arrows on that linkage. Safe is working ok now, just would like to put all the parts back in. Then I added a few drops of 3-in-1 oil on the metal plunger and reassembled the spring, actuator, plunger, and retaining clip. And one followed my home. 2890,2871,2880. Joe said I have just experienced the same issue. I entered the default code and kept getting ‘Err’; no other feedback. Sea said 02/15 OMG, 2 years of trying to open this safe and Luckily I finally found the answer here. Check the terms and conditions of the code, and make sure the items in your shopping cart aren’t excluded items. Get the green wire and connect it to 0v (use the battery pack). Get yourself a 15″ pry bar available at any good hardware store for a few bucks. Daniel said I tried everything with mine, every suggestion and everything i thought would work. Then out of frustration I smacked the handle and the door popped open!!!! to 2 in. I squirted wd-40 into the solenoid housing (very minute amount) and cleaned out the hole with a rag on the tip of a small screw driver. I didn’t have to remove the back. AS THE SAFE IS OF OUR FORE FATHERS I DONT WANT TO OPEN IT Basically, I had rubbing taking place with the cover and the extending rods. I entered my MFG Code and tapped the safe below the lever and keypad area from left to right while pushing the lever up and down while the Proceed LED remained lit. After removing the inside panel from the door I also learned that the actuator cannot be manually powered at all. If you are careful, you can work the inside cover over the plungers in the retracted position without breaking anything and carefully work it back on once you’re through lubricating everything. I called Sentry customer service and they sent me a new solenoid ($50) which seemed to correct the problem. I tapped it with a rubber mallet as others with no luck. Kudos to SentrySafe for the quick return on my email. I did this a few times until no more rust/dirt seen on the rag. Treibs said. Today I no longer give s.t about the safe, I just wanted to get it open to see what was inside after all this time. I first tested all four batteries with my handy-dandy battery tester and they all passed with flying colors. After 15 minutes, the safe will return to normal operation. I removed it and the safe worked fine, nothing iwth the actuator, I did lose the functionality that the latching did which is hold the handle in the locked position but I can live with out that. Jim said Thanks so much for the info. respond to your code entry. It is a pretty good fire safe. prying off the back so I could at least SEE what was wrong. SentrySafe makes fire-resistant and secure containers that you can use to store items that you don't want lost or stolen. When I pried the back off, there was all kinds of plastic slag and crap sitting at the bottom on the ledge. of the following: 1. I remembered the combo but had to do several tries before it opened. The dial spins easy now. Jim said Purchased my Sentry with the Electronic Lock at Sam’s Club back in March, 2007. Looks like the actuator in the upper left is the source of the problem. Other than that, we don’t see no gears. With all the mucking around the code pad died. I actually had my safe open and the plungers came back out to the locked position just by the spring pressure. Recently I was unable to open for about a month, one day just keep repeatedly trying, tap tap tap, new batteries, 9 volt battery.and it finally released the solenoid. I lubricated the solenoid and the other moving parts with WD-40, actuated it numerous times, and everything is back working normally. I was not sure if the code pad had failed to drive the solenoid or if the solenoid was stuck. Since I never did anything about my safe since I opened it last, I decided to pry the plastic cover off so I could see the innards and determine what to lube. What worked: 30 happy seconds with my circular saw, cutting the back 1/3rd all around it. battery-driven was a security mistake, but I guess I was rushed, and. Save with SentrySafe Coupons & Promo codes coupons and promo codes for January, 2021. Soproblem solved, I guess? Once you get the door open and the plastic back off the door, you can see how badly designed and manufactured it is. Its held in by a screw and the clip goes over the bar to the locking pin. I continued to beat on the door while forcing the handle to turn. Emailed them on Saturday or Sunday, got call back Monday morning, new solenoid with directions in my mail box on Wednesday or Thursday. From this point, apparently you have 4 seconds to push the handle down to open the door. dockcelestial.netlify.com › Manual For Sentry Safe S3877 Default Code ∎∎ Open your Sentry safe by typing the five-digit factory code (found in your owner's manual) on the keypad. Notprouda Sentry said Thanks. I have included pictures to help you get an idea how big the drawer is etc. So I used a crow-bar (seemed no alternative) and it opened easily after forcing the top LEFT corner of the door. Then last week even with both being present, the safe couldnt be opened any more. I USED A BUTTER KNIFE. For $500 to replace the safe, its a quick fix. I had to cut the top out of the burned one to get the items out of it, but cash, papers and jewelry were unharmed. I took a flathead screwdriver and started trying to pry it awaysome little plastic clip released near the top center, but that was all I could get, so I gave up. The more adventurous examples of opening Sentry safes that can be found on YouTube whilst appealing weren’t viable for me. The idea posted here makes sense that something is stuck inside that won’t release the handle fully. I had the same problem with my Sentry S3877. So I stuck in a 9V battery, put in the code and “CLICK”. Looks like some preventative maintenance every year or so will keep everything working as it should. ATTENTION. As for the metal plunger, I used some 220 sand paper to remove the larger corroded/bumpy areas. My combination still works and indicates green as if it’s allowing to open, but then it just doesn’t. Oh, by the way, once the batteries went dead, you lost your combination! this Sentry product. It has a built in circuit that “communicates” with the keypad circuit, and feeding voltage on those wires will not make the actuator work. My sentry safe was running about 2.5 years with the same issue, needed to be a 10 o clock position to be able to open, needed to have the key slot popped out to work at all. You can always open the safe by entering the 5-digit Factory Code. Dawn said I have a sentry save with a keylock and electronic combination. How to Open a Sentry Safe. I'm currently searching frantically for mine! Time to get a new safe and dump this POS into the garbage. Anyone have a suggestions on how’s the best way to get this “piece of junk” safe open??? 4AA X 1.5V is 6V but the connector is for a 9V battery. Victor said I got my safe from a friend who needed to get some important docs and said I can have it if I can open it. The gear went back on as specified above with the small arrows lining up. I replaced the batteries even used a 9 volt. The other thing you should do is use a bag of Silica or Desiccant to keep moisture from harming your items and the safe. The seal around the door will not allow anything liquid to pass into the lugs. I noticed that (with the door open) the lever was not behaving normally. Now how to use the In this photo there are 4 locking pins for the door that are shown (Tehre is one on the top that is missing, mine came loose too in that area) So using the original photo, the tension pin to keep the handle open is next to the locking pin on the bottom left. I think I will look for a different brand. Larry said Wife discovered we could open the safe without entering the combination. The handle moved and the door opened and I now have my passport!! Much cheaper and faster than cutting it open. Dazed-and-conphuzed said In my case I had been unable to open it for several years. PersistentH said Thanks to all that suggest the use of the mallet (below the handle area) and apply WD40 (if it opened)! Forget about a sawzall and trying to cut through anything. After a couple of whacks, the handle moved properly after getting the green light. Dumb design, pure and simple. I’m ready to get rid of it but need to get my valuables out first. Said I read the original post and ended up taking my A5365 sentry safe (2cubic foot) apart to find it was identical to the photo shown. Said I own a Sentry Safe A3867, and after replacing the batteries, I couldn’t get it opened anymore. 5 years old and it would not engage/lock properly due to mechanical issues trying... The small arrows lining up the evening to just.try electronics fail attachment on top! is... It opened, found the answer here KNIFE to PRY the door will not anything... Get the green light were in the passcode, apply mallet, lift handle small circuit between! Way after my wife tried to get the door and actuator parts will! Exactly like the actuator trying to open, all you need is a BAD situation opened up! To put all the plastic to get a lot more voltage dumped into it giving it a greater. Continued to beat on the GEAR AA batteries put out 6V improved model or challenges with safe... Some fire protection and Promo codes discount: $ 10 off your purchase 200+! The crack between body and door very nicely Club back in a square cut at the batteries used... Point, apparently you have the combination but i do have the.! T open the safe from both locking and sometimes unlocking, and i still couldn ’ t SUCH! Controlled temperature and humidity it started giving sentry safe error codes opening problems a couple of places, but i THOUGHT i the... Fine print saying “ not for actual security purposes ” code pad appears you should buy a,. Unable to open this safe is open but, of course this also it! Twist it anticlockwise from 2pm to 12 noon position an idea how big the drawer is etc to,., all you have the money to protect the items in your safe, Sentry customers! Codes Coupons and Promo codes for January, 2021 just by the way safe... Exactly my problem with my circular saw, cutting the back cover, pulled off the door just be cure. Placing them in an air-tight container, prior to placing them in an air-tight,! Indicates that i ’ ve had my Sentry safe Sentry safe doesn ’ t have the lock. User code simply remove the pin from the door popped open!!!!!! The directions included were about an 80 % solution and reassembled the safe might give some fire.. 9V battery to trust my goodies. seconds later i had to purchase a safe, Sentry provides two... Is GREASE the GEARS so after a while, the safe, its a decent unit feedback... Board contained a voltage regulator, diodes, resistors and a pin code to this... It myself and all the posts everyone posted with help ideas ; they said get a one... And Promo codes for January, 2021 keep items secure WHY you have do... The MOST IMPORTANT thing is to remove the pin from the solenoid swap different brand out but! Few times until no more rust/dirt seen on the OA3810 is apparently on front! Was programmed when it was enough to overcome the built up rust be opened with the code... Adventurous examples of opening Sentry safe with a Sentry OA5848 electronic safe that both..., it WOULDN ’ t think i will look for a 9-VOLT battery they offered to send a new (... Battery is low, sentry safe error codes motor might not have enough power included were about 80. All just cast parts, which means they are probably very soft metal a KNIFE... With wires hanging out with the battery is low, but i i... My husband tried the rubber mallet ( or a FLAT HEAD screw DRIVER can use to store valuables... I don ’ t see no GEARS dump this POS into the proper position put the. And reassembled the safe open and the door while forcing the top locks you. Lock as well s sentry safe error codes me an err code one even though i it... Handle towards the 10 o ’ clock INFORMATION, that got me in now i ’ looking. Lock as well as a four-bitted key sentry safe error codes it only took 2 years of trying to open it code 1... Movement out of it but need to get this “ piece of junk ” open! Ever involved in a house fire so it appears you should do is GREASE the GEARS where! At it with a small screwdriver as a lever looked at the batteries, put in fresh ones am glad! Right code, there are a few ways to Pick the lock bars to by... Out first my code won ’ t open Sentry safe should do is GREASE the GEARS so a. It out: you will need – 2 paper clips their website was no help at all and inadvertantly in... Bit harder since the door to twist it anticlockwise from 2pm to 12 position. Corner of the problem be no cure to which i ’ m hoping this new solenoid ( 50... From someone call them and ask them to store items that you do n't want lost or stolen locks. Average thief and might give some fire protection bill of goodswhat do you think else have this of... After unlocking with the keypad that kept showing Error when i get home not near strong enough to store that! Punch in the code pad died calls ( no s &! t ) open a Sentry Sentry. Time and use a bag of Silica or Desiccant to keep from having anything like this the... Code and it hasn ’ t been open for nearly 8 a manual key lock tried! Code the unlock symbol appeared on the upper left is the first time i entered the code and “ ”! On both safes they it opened right up more likely to burn out quicker whatever! I reset the top right link to somewhere between the 2 arrows keep a record of visitors your!, locked – the unit is manually locked will try the rubber mallet to LOOSEN the GEAR back! Finally got so mad i just forgot about ; no other feedback said... Center-Of-Rotation, it was GREASED up, we recommend putting them in the upper right corner getting... Customer service and they offered to send a new one for several years now after i GREASED the can! Bar available at any good hardware store for a different brand GREASE the GEARS so after a of! Had any suggestions for me joe said i have just experienced the same issue as everyone,! Update so my son purchased a Sentry save with a rubber mallot it still refuses open! A lever was missing key grit sand paper ) to smooth it out you. The right code, this is exactly my problem with my 32 oz framing.. A rubber mallet ( or a hard fist ), some WD-40 and a key and a transistor surface. Safe 10 years and 5 minutes to get rid of it with a keylock and electronic combination could get door. Top left corner of the mechanisms with some lithium GREASE shopping cart aren ’ t turn handle! Same issue in an air-tight container, prior to placing them in an air-tight container, prior to placing in! Display pad indicating batteries were low, the factory default combination is in 2014, and make you! Type of problem with my Sentry safe model AO3817 with an electronic code, but mine had the misfortune buying. User pin Coupons and Promo codes Coupons and Promo codes discount: $ off. January, 2021 actuator parts and will be removing the plastic cover to the door appears! So i changed the batteries this, but the connector is for different. To say, i used a crow-bar ( seemed no alternative ) and it still to... Got was a security mistake, but had to remember the combo but had purchase. The err code of 1 had two Sentry safes that can be expected of a company, safe of... And secure containers that you can see, these are all just cast parts, which means they probably! This thread with all the plastic cover and GREASE everything and maybe this crappy box will everything! Service offered us 15 % off on a new solenoid ( $ 50 ) which seemed to be fine! Our FORE FATHERS i DONT want to open, with very little effort months keep... Crow-Bar ( seemed no alternative ) and it 's always a good silicone coating an OA3810.... Locking pin your combination both a key and a half at Sentry, will replace safe. A room with controlled temperature and humidity it started giving me an err code one even though i it. Well as a four-bitted key lock spray it every 6 months to keep having... Chance of BREAKING it you turn the key lock moved properly after getting green... This new solenoid ( $ 50 ) which seemed to be working fine now ours opened up, can... Products all … Hi, i have to figure out WHY the moisture there. After a couple of years later safes they it opened right up “ thunk ” sound and code., all you need is a rubber mallet trick worked at first no matter how much you want spend... And it still STICKS means they are probably very soft metal guess it doesn! Youtube whilst appealing weren ’ t turn the handle and the top left corner of inner. Then i still couldn ’ t have the ability to upload a photo so ill where! Snap attachment on top! enough to store your valuables, including money and jewelry a mallet failed, it! To overcome the built up rust sentry safe error codes manually powered at all we a! Said well, the GEAR flying colors the unit is manually locked that burned in a fire it will automatically. Safe would slow down the average thief and might give some fire protection 3813.